Reference

Open teratai108 Privacy Policy Before Account Access

Your account details, wallet activity and device choices are handled under the teratai108 Privacy Policy, so you can understand what we collect before opening an account.

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teratai108 Open teratai108 Privacy Policy Before Account Access
CONTACT PATHS

Browse Support Routes for Privacy Questions

A privacy question should not be mixed with a general cashier request, so we keep the contact route close to your account area. Include the phone number on the account, the relevant wallet or device, and a short description of the record you want checked. We use those details to locate the right entry without asking you to resend unrelated account material.

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Account contact form

Use the contact form from your signed-in account to ask about collected data, a phone verification record or a correction request. We can match your message to the account step without requiring a full payment history.

Wallet receipt check

If a DANA, OVO, GoPay or QRIS receipt appears in your account record, send its reference through the support path. We use the reference to check status while limiting the request to that transaction.

Access assistance

When login or policy-page access stalls on mobile, tell us your browser and device path. We can separate a cookie issue from an account-security check before discussing any personal record.

DATA PRACTICES

Switch Through Your Privacy Choices

Our privacy process follows the account actions you take rather than collecting a broad profile for its own sake.

Data handling

We use your phone number and account details for access, verification and account support. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account are used to reconcile the related cashier record.

Cookie choices

Cookies can keep a signed-in session consistent and remember basic page settings. Clearing them may require another login, while a new browser can trigger an additional account-security check.

Account security

We compare sign-in signals such as device type, browser and login time to identify unusual access. If a change looks unfamiliar, we may ask for the phone verification step before discussing account data.

Retention timing

We retain account, support and payment records only for the period needed for their stated purpose, account administration and applicable legal duties. The request route can explain which record category applies.

Correction requests

If your name, phone detail or account record is inaccurate, contact us from the account path and describe the correction. We may confirm account control before changing a personal field.

Privacy contact

For a copy request, deletion question or concern about device data, send a focused message through account support. Include the relevant record type so we can answer without exposing unrelated details.

Check teratai108 Privacy Policy Answers

These Privacy Policy answers address the account questions you are most likely to ask before joining from Indonesia. They cover payment references, cookies, phone verification, access requests and the practical path for correcting or questioning personal data.

It covers account details, phone verification, wallet and bank references, cookies, device signals, support messages, security checks and retention. It also explains how to ask about, correct or access personal data where local law permits.

The related transaction reference and status may be recorded so we can match a DANA or QRIS payment to your account and check a receipt. We use that record for the stated account and payment purpose.

Phone verification helps confirm that you control the account before access or a privacy request is completed. It also helps us distinguish an ordinary device change from an account-security concern.

Cookies can support sign-in continuity and basic page preferences. If you clear them, you may need to log in again; a changed browser can also prompt a security check before account data is shown.

Yes. Contact us through the account support path, name the record category and explain the request. We may verify account control first, then assess the request according to local law and the applicable retention need.

Send the payment reference and wallet name through support, without sharing unrelated passwords or codes. We can check DANA, OVO, GoPay, QRIS, bank transfer or virtual account status against the account record.

The policy is written for Indonesian account use, while eligibility, access and certain data requests depend on local law. We apply the relevant rule where local law permits and explain the available contact path.

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